Shipping policy

Shipping Policy

Thank you for choosing NagihanDesigns. We are delighted to provide you with our exquisite handmade eye pillows and relaxation items, crafted with utmost care and designed to enhance your moments of tranquility. To ensure a smooth and enjoyable shopping experience, please take a moment to review our Shipping Policy below.

Processing and Shipping Times

  1. Order Processing: Once your order is placed, it will be carefully processed within one business days. We take great care in preparing each item to meet our quality standards.

  2. Shipping: We offer usps priority shipping. Shipping times may vary depending on your location, but typical delivery times are 3-5 business days. As soon as we receive the order, we carefully craft your purchase and shipped within one business day. Once your order is shipped, we will send you a shipping confirmation email, complete with a tracking number. This enables you to track your package's progress and anticipate its arrival.

Please note that these shipping times are approximate and may be affected by factors beyond our control, such as weather conditions or carrier delays due to holidays or distance. We will do our best to ensure timely delivery.


Shipping Rates

Shipping rates are calculated based on the weight and destination of your order. You can review the shipping costs during the checkout process before finalizing your purchase.

Shipping Notifications

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. This will allow you to monitor your package's journey and estimate the expected delivery date.

Return Policy

Due to the hygiene-sensitive nature of our handmade eye pillows and relaxation items, we regret to inform you that we cannot accept returns. However, if there is an issue with your order, such as a defect or damage during transit, please reach out to our customer support team within [number of days] days of receiving your order. We will gladly assist you in resolving any problems and ensure your satisfaction.

Address Accuracy

To prevent any delays or delivery issues, please ensure that your shipping address is accurate and complete before completing your purchase. If you need to make any changes to your shipping address, please contact us immediately.

Lost or Stolen Packages

While we make every effort to ensure your order arrives safely and on time, we are not responsible for lost or stolen packages. If you encounter any delivery issues, please contact the carrier directly using the provided tracking information.

Contact Us

If you have any questions or require further assistance regarding our Shipping Policy, please do not hesitate to contact our customer support team at NagihanDesigns@gmail.com. We are here to help and want to ensure your shopping experience with us is delightful.

Thank you for choosing NagihanDesigns, and we look forward to serving you with our exceptional handmade eye pillows and relaxation items.

Warm regards,

NagihanDesigns