Refund policy

Returns & Exchanges

Because our handmade eye pillows and relaxation items are personal-use and hygiene-sensitive products, we are unable to accept returns or exchanges after an order has been delivered.

If your order arrives damaged, defective, or incorrect, please email us at hello@nagihandesigns.com within 7 days of delivery. Please include:

-Your order number

-Clear photos of the item

-Photos of the shipping packaging, if applicable

- A brief description of the issue

We will review the information and work with you to resolve the issue.

Each NagihanDesigns item is handmade with care. If you have any questions before placing an order or need help with an existing order, please contact us at hello@nagihandesigns.com.

Thank you for supporting handmade products.

NagihanDesigns