Privacy policy

Privacy Policy

Effective Date: 07/23/2023

Thank you for visiting NagihanDesigns. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and purchase our handmade eye pillows and relaxation items. By accessing our website and providing your information, you consent to the practices outlined in this Privacy Policy.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

1. Contact Information: Including your name, email address, phone number, and shipping address.

2. Purchase Information: Details about the products you have ordered from us, including payment information.

Use of Personal Information

We use the personal information collected from you for the following purposes:

1. To process and fulfill your orders for our handmade eye pillows and relaxation items.

2. To communicate with you regarding your order status, shipment updates, and customer support.

3. To provide you with a personalized and smooth shopping experience on our website.

4. To comply with any legal obligations and resolve disputes.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements.

Disclosure of Personal Information

We do not share, sell, or disclose your personal information to third parties, except as described below:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling your orders. These service providers are obligated to keep your information secure and confidential.

2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests.

Your Privacy Choices

1. Opt-Out: If you no longer wish to receive marketing emails from us, you can opt-out by clicking the "Unsubscribe" link provided in the email.

2. Access and Update: If you need to access, correct, or update your personal information, please contact us at NagihanDesigns@gmail.com.

Return Policy

Due to the hygiene-sensitive nature of our handmade eye pillows and relaxation items, we regret to inform you that we cannot accept returns. However, if there is an issue with your order, please reach out to our customer support team, and we will be happy to assist you.

Security Measures

We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Changes to the Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or feedback about our Privacy Policy or practices, please contact us at NagihanDesigns@gmail.com

Please ensure that you consult with legal professionals to ensure compliance with the relevant laws and regulations in your area.